Verzendbeleid
Shipping Policy 🌍✈️
1. Worldwide Free Shipping
We offer free standard shipping worldwide on all orders. Your order will be processed within 1–3 business days and delivered within:
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Europe: 5–10 business days
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USA/Canada: 7–14 business days
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Rest of World: 10–20 business days
Delays may occur due to customs or carrier issues (we’ll notify you if needed).
2. Returns & Exchanges
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You have 20 days from the delivery date to request a return/exchange.
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Return shipping costs are the customer’s responsibility.
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Items must be unused, in original packaging, and include proof of purchase.
Click here to initiate a return.
3. Lost/Damaged Packages?
Contact us at info@rugsandtales.com with your order number, and we’ll resolve it ASAP!